16 Comments

  1. Very good well explain

  2. Fuck the customer who cares about them just do your job normal and dont do fake caring, just help its not that hard if you have the knowledge of your product.

  3. ok.very useful^^

  4. Nice video

  5. @gennierosebordios9589 February 28, 2025 at 11:22 pm

    Great content of the video.

  6. But if you can’t solve their issue or if your 6caller they expect you can fix their situation plus if you have to transfer plus what if they are not even the primary on the account or fraud caller or someone calling on behalf they will still get survey

  7. It’s years since this video was uploaded but too many businesses are as remote and disinterested as ever. And many business-owners or even just average people do *not* believe customers are more important than the money. Businesses will do whatever they can get away with so long as they’re turning a profit. :/

  8. 👌👌

  9. Amir

  10. Jenny – Hunt Valley – It’s very important to consider your customers feelings and make a genuine effort to understand their complaints. PLeasing the customer is more important than money because the customer’s satisfaction is the most important.

  11. It is important to see if your customers are satisfied by your product or not. And if not then what is the reason behind it. You should do the market research and by this u will be able to retain your customers

  12. Christopher Brooks, Managing Director, Clientship talks about the 3 steps to overcome a customer service crisis on Engati CX. He says that for companies to survive in this economy it’s important to show some humility towards the society. He also says that it’s extremely important to analyse the return on relationship.

  13. Very useful for my career in transport and Logistics as student and an entrepreneur

  14. Thank you so much for this great content.

  15. @olanrewajusamiat-cm3fs March 1, 2025 at 12:01 am

    👌💯

Leave a Reply to @bupemulenga9317 Cancel reply

Your email address will not be published.


*